PRIVACY POLICY

Last Updated 11/13/2024

This Privacy Policy explains how The Dove Agency (“Company” or “we”) collects, uses, and discloses information about you when you visit our website (“Site”). This policy applies to information we collect (i) on this Site and (ii) in email, text, and other electronic messages between you and this Site. This policy does not apply to information collected by any third party, including through any content that may link to or be accessible from or through the Site. By accessing or using this Site, you agree to this Privacy Policy.

We may change this Privacy Policy on occasion. If we make updates or revisions, we will notify you by revising the “Last Updated” date at the top of this policy, and, in some cases, we may provide you with other forms of notification (such as by adding a statement to our Site or by sending you a notification). We encourage you to review the Privacy Policy posted here whenever you access the Site or otherwise interact with us so you can stay informed about our information practices and how you can help protect your privacy.

Collection of Information

PROVIDED TO US BY YOU

We collect the information you provide directly to us. For example, we collect information when you complete our contact form, subscribe to our newsletter or our email list, participate in an event or a promotion, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.

The types of information we may collect include your name, email address, phone number, physical or mailing address, information concerning any details of your interior design project you provide when inquiring about any of our services, your preferences or interest data, and any other information you choose to provide.

COLLECTED AUTOMATICALLY

When you access or use our Site, we may automatically collect information about you, including:

Log Information: We collect log information about your use of the Site, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked, and the page you visited before navigating to the Site.

Mobile Device Information: When you use a mobile device to access our Site, we collect information about that mobile device. That information includes the hardware model, operating system and version, any unique device identifiers, mobile network information, and information about your use of our Site.

COLLECTED BY TRACKING TECHNOLOGIES

We and our service providers use a variety of technologies to collect information automatically. Included in those technologies are cookies and web beacons. Cookies are small data files stored on your hard drive or in your device’s memory. These cookies help us improve our Site and your experience with our Site. They also allow us to see which areas and features of our Site are more frequently used and count visits to the Site and to each page of the Site. Web beacons are electronic images that may be used in our Site or emails to help deliver cookies, count visits, and understand Site usage and/or the effectiveness of our campaigns. For more information about cookies and how to disable them, please see “Your Options” below.

COLLECTED FROM OTHER SOURCES

We may, at times, collect information from other sources so that we can combine that information with the information we collect through our Site. For example, if you access our Site through a third-party social media site, we may have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site. We may also collect information about you when you post content, comments, or feedback to our pages/feeds on third-party social media sites. For more information, please see “Social Sharing Features” below.

In the IDnest application app.idnest.com there is the option to integrate with Google, The Google integration is used to retrieve analytics for page performance. All retrieved data is used for and presented on the Website Health Analysis tool. Collected data is removed from the system whenever the Website Health Analysis tool is removed either individually or as part of an account removal request. Data is not shared with any other accounts or third parties.

Use of Information

We may use information about you for purposes including:

  • Marketing, providing, improving, and promoting our services and products

  • Providing and delivering the information, products, and services you request, and sending you related information, including confirmations

  • Sending you support and administrative messages

  • Responding to your questions and requests and providing you with customer service

  • Communicating with you about our services and offers, as well as events offered by The Dove Agency and others

  • Monitoring and analyzing usage and activities trends connected with our Site

  • Personalizing and improving our Site and providing content or features that match user profiles or interests

  • Facilitating promotions; processing, and delivering entries

  • Combining with information we get from others to help better understand your needs and provide you with better service

  • Carrying out any other purpose for which the information was collected

We are based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Site or otherwise providing information to us, you consent to the processing and transferring of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, contractors, consultants, and other service providers who need access to such information to carry out work or perform services on our behalf

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process

  • If we believe your actions to be inconsistent with our user agreements or policies, or to protect the rights, property and safety of The Dove Agency or others

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company

  • With your consent or at your direction

Social Sharing Features

The Site may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which allow you to share actions you take on our Site with other media, and vice versa. Your use of these features enables sharing information with your friends or the public as dependent upon the settings you establish with the entity providing that social sharing feature.

For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of those entities that provide these features.

Advertising and Analytics Services Provided by Others

We may, at times, allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information (including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information) about your use of the Site and other websites. This information may be used by the Company and others to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Site and other websites, and better understand your online activity, among other things.

For more information about interest-based ads or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit www.aboutads.info/choices.

Data Security

The Dove Agency takes reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect information about you, we cannot guarantee the security of your information transmitted via our Site. Any transmission of personal information is at your own risk.

Your Options

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Site.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to info@thedoveagency.com. If you opt-out, we may still send you non-promotional communications, such as those about our ongoing business relations together, if applicable.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@thedoveagency.com.